Terms and conditions of sale
Claire Jewkes Art & Illustration, is herein referred to as CLAIRE JEWKES. Your statutory rights regarding faulty or misrepresented goods are not affected. Our Privacy Policy is available on application, or at clairejewkes.com/privacy
GENERAL CONDITIONS
In the event of the purchaser's order containing special conditions, that order will only be accepted by Claire Jewkes on the understanding that those conditions are not at variance with our own, or if there is any variance, that such conditions have been waived by the purchaser.
PRICES
Prices quoted are 'Net Trade' and are exclusive of Value Added Tax. Value Added Tax will be charged at the applicable rate at the date of despatch. Prices/charges will be those ruling at the date of despatch and, whilst every endeavour has been made to ensure the accuracy of prices quoted, no responsibility is accepted for any error or omissions. This includes information contained in any of The Company's documentation or on any CLAIRE JEWKES website.
RISK IN THE GOODS & RETENTION OF TITLE
Risk in the Goods shall pass to the purchaser when the goods are delivered to, or collected by the purchaser or his agent. Property and title to the goods shall not pass to the purchaser until all sums, including interest or legal costs due or owing to CLAIRE JEWKES or to its agents, howsoever arising, have been received by CLAIRE JEWKES’s bank and credited to CLAIRE JEWKES's account. CLAIRE JEWKES reserves the right of passive retention, stoppage in transit, and the right of resale, of any goods when any said sums are due or owing.
ORDER CANCELLATION
Cancellation of a purchaser's order can only be accepted after prior negotiation and agreement. In the event of any cancellation, the purchaser will be liable for all costs incurred to date.
LIABILITY
All goods and information are supplied in good faith and the purchaser shall be responsible for ensuring the goods are appropriate for the purchaser's applications. The purchaser shall indemnify CLAIRE JEWKES for all liability, loss, costs, expenses or damages, howsoever caused, by reason of any goods (whether or not defective) or any act or omission of CLAIRE JEWKES, including but not limited to any injury (whether to body, property or personal or business character or reputation) sustained by any person or to any person or to any property (unless such personal injury is attributable to CLAIRE JEWKES's negligence), and for infringement of any patent rights or other rights of third parties, and for any violation of laws or regulations governing the products or their sale, which may result from the use of, sale or distribution of goods by the purchaser. Limitation: CLAIRE JEWKES's total liability for any one claim arising from any one situation (whether due to CLAIRE JEWKES's negligence or otherwise) shall not exceed £1,0000.00.
COPYRIGHTS AND PATENTS
CLAIRE JEWKES retains the design and manufacturing copyrights for all goods including Claire Jewkes artwork add The Lipplenicker designs (LIPPLE NICKERS). CLAIRE JEWKES owns full copyright in respect of all content, text and images in or on its website, social media accounts and emails and their reproduction in part or in whole is prohibited without CLAIRE JEWKES's prior written consent.
RETURNED GOODS
A charge of 25% of invoice value or a minimum charge of £10.00, in respect of packaging and administration, may be levied on goods 'Not Wanted' or 'Incorrectly Ordered', or due to duplication resulting from a 'Confirmation Order' not endorsed to that effect. All goods returned under this category must be received in their original supplied condition and returned to CLAIRE JEWKES within 30 days of the original delivery date. The purchaser will bear all costs of returning any goods. No goods that have been specifically manufactured to the purchaser's requirements, can be returned for credit unless previously agreed with CLAIRE JEWKES. This does not affect your statutory rights.
FORCE MAJEURE
All contracts and transactions are subject to force majeure. CLAIRE JEWKES shall not be liable for any failure arising from circumstances beyond its control. For example, among others; Act of God, war, riot, explosion, fire, flood, strikes, supplier delays or Government action.
EXPORT REGULATIONS
Purchasers are responsible, at their expense, for obtaining any licence and complying with any export regulations in force within the United Kingdom and in the country of destination.
LAW & JURISDICTION
All transactions and disputes will be governed in accordance with the law of England.
WARRANTY/GUARANTEE
All CLAIRE JEWKES hand made items and artwork carry a 6 month warranty/guarantee against defects in either components or workmanship. During this period, products that prove to be defective will, at the discretion of CLAIRE JEWKES, be either repaired or replaced without charge. The product warranty / guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification, or use with inappropriate framing.
To ensure your art always remains in good condition there are a few simple steps you can take.
û Handle your art as little as possible to avoid getting contact oils onto the paper
û Always use a mount when framing (acid – free matting with UV glass is perfect)
û Do not place your picture in direct sunlight to avoid fading
û Keep your art in a cool dry place
û Always ensure you use a strong enough hook for picture hanging
In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice. Any claims under warranty, or complaints as to products or services, should be addressed to CLAIRE JEWKES